Privacy Policy

Privacy Policy

Effective Date: 14.10.25

At Darcy & Bloom Ltd, we’re committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. Whether you're browsing our site, placing an order, or subscribing to updates, we want you to feel confident and informed.

1. What We Collect

We may collect the following types of personal data:

Name, email address, phone number
Delivery address and billing details
Purchase history and preferences
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

Process orders and deliver products
Respond to enquiries and provide customer support
Send updates, offers, or newsletters (only with your consent)
Improve our website and services

3. Sharing Your Data

We never sell your data. We may share it with:

Trusted service providers (e.g. couriers, payment processors)
Legal authorities if required by law

4. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Lodge a complaint with the ICO (Information Commissioner’s Office)

5. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

6. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure.

7. Contact Us

For any questions or concerns about your privacy, please contact:

Anita Pepper-Rowlands (Data Controller)
Email: hello@darcyandbloom.co.uk